Crystal Lake, IL - Serving Greater Chicagoland
Your Roof. Your Claim. One Team That Handles Both.
Eagle Star is a licensed roofing contractor AND a licensed public adjuster. We inspect the damage, file the claim, fight the insurance company, and build the roof - all in-house. You make one call. We handle everything else.
Licensed Roofing Contractor + Licensed Public Adjuster - State of Illinois · Same-day response · Free inspection
Something Hit Your Roof Last Night
You heard it. The hail hammering the windows at 2 AM. The wind that sounded wrong. And now you're standing in the driveway looking up at your roof, wondering what's different and what's damaged. From the ground, a roof can look fine even when it's not. Hail dents on shingles are invisible from 30 feet below. Cracked flashing, lifted edges, bruised underlayment - the damage that leads to leaks six months from now is the damage you can't see from the sidewalk.
The Number Nobody Wants to Hear
A full roof replacement in the Chicago area averages $15,000 to $25,000. For most families, that's not a number you just absorb. It's the kind of number that sits in your stomach. And the worst part? You don't even know yet whether insurance will cover it, how much they'll pay, or whether they'll deny the whole thing. Insurers in Illinois are denying more claims than ever. If you've heard stories about lowball offers or outright denials, you've heard the truth. The fear is real - and you're not wrong to feel it.
The Insurance Company Has a Team. You Have a Phone.
Here's what most homeowners don't realize until they're in the middle of a claim: the adjuster who shows up to inspect your roof works for the insurance company. Not for you. Their employer's interest is to close the claim for as little as possible. They have estimating software, policy language, and corporate guidelines - all designed to control what they pay. You have your phone, your deductible, and whatever you remember from the conversation with the agent. It's not a fair fight. And most people lose thousands of dollars they were owed without ever knowing it.
What If Someone Did the Roof AND Fought the Claim - For You?
Imagine a company that doesn't just show up with a ladder and a quote. One that inspects the damage, files the claim, meets the insurance adjuster on your roof, fights for every dollar in your policy, builds the new roof, handles the supplements, and tracks the depreciation recovery so you don't lose a cent. And imagine that company has the actual license to do all of it - a licensed roofing contractor AND a licensed public adjuster, on the same team. That's Eagle Star. One call. One team. Everything handled.
Free Inspection. No Obligation. We Don't Get Paid Unless Insurance Pays.
Here's what happens when you call: we come out (usually the same day), inspect your roof, siding, and gutters, and tell you honestly what we find. If there's no damage, we shake hands and leave. If there IS damage, we explain your options - and if you want us to handle the claim, we do everything from here. You pay nothing for the inspection. You pay nothing for the claim management. You only pay your deductible if the claim is approved and we build the roof. That's it. No risk. No obligation. Just the answer to the question you've been asking since last night: is my roof okay, and if it's not, who's going to handle this for me?
The Eagle Star Offer
The Full Coverage Promise
Most roofers show up, look at your roof, and hand you a quote. Then they leave you alone to fight your insurance company.
We do it differently.
Eagle Star is one of the only contractors in Illinois that is BOTH a licensed roofing contractor AND a licensed public adjuster. That means we don't just build your roof - we fight your insurance company to make sure you get every dollar you're owed.
Here's exactly what you get:
Free Storm Damage Inspection (Value: $300-500)
We come out the same day you call. We inspect your roof, siding, and gutters for hail and wind damage. We document everything with photos and measurements. No cost. No obligation. If there's no damage, we shake hands and leave.
Full Insurance Claim Filing and Management
If we find damage, we file the claim with your insurance company for you. We write the estimate, submit the documentation, and handle every phone call. You don't talk to your insurance company unless you want to.
In-House Public Adjuster Representation
This is what makes us different. Your insurance company has adjusters working for THEM. Now you have an adjuster working for YOU - and ours is on the same team as the crew building your roof. No miscommunication. No finger-pointing between two separate companies. One team, one mission: get you fully covered.
Supplement Recovery
Insurance companies routinely underpay claims - missing code-required upgrades, undervaluing materials, ignoring project conditions. The average homeowner never catches it. We do. We submit detailed supplements to recover the additional funds your policy entitles you to. Most homeowners never know this money existed.
Depreciation Recovery Management
After your roof is complete, your insurance company owes you the recoverable depreciation they held back on the initial payment. Most homeowners forget to request it or miss the deadline and lose thousands. We track every dollar and every deadline so you don't lose a cent.
Premium Roof Installation with Manufacturer Warranties
Your new roof is installed by our licensed crew using GAF, CertainTeed, or Owens Corning materials - each backed by manufacturer warranties. We build it right, and the warranty proves it.
Complete Exterior Restoration
Storm damage rarely stops at the roof. We handle siding, gutters, fascia, and soffit repair - everything the storm touched, covered under one claim, managed by one team.
The Risk Reversal
The inspection is free. The claim filing is free. If your insurance company doesn't approve the claim, you owe us nothing. We don't get paid until your insurance pays. That's our promise - because if we can't deliver, we don't deserve your money.
The Real Deadline (this is not a sales tactic - it's your policy)
Most insurance policies require you to complete storm damage repairs within 12 to 24 months of the date of loss. Miss that window and the recoverable depreciation your insurer is holding - often thousands of dollars - is forfeited permanently. Every month you wait is a month closer to losing money that's already yours.
How We Make a $20,000 Problem Feel Like a Phone Call
The Outcome
A Brand-New Roof, Paid by Insurance
Storm damage is terrifying because it looks like a $15,000 to $25,000 problem dropping out of the sky. But if you have homeowner's insurance, it's not your $20,000 problem - it's a claim. The right claim, filed the right way, means a brand-new roof and you're out only your deductible. That's the outcome we deliver, over and over.
Why It Actually Happens
A Licensed Adjuster on Your Side of the Table
Insurers deny or underpay claims because most homeowners don't know how to fight back. We do. Eagle Star holds both a roofing contractor license and a public adjuster license in the state of Illinois. We document damage the way insurance companies need to see it, we file claims in the language they understand, and when they push back, we push harder - with the credentials and the documentation to win. When a company like PACC Solutions reports a 95% claim approval rate, it proves the model works. We bring that same dual-licensed approach to every roof we touch.
How Fast
Same-Day Response, Claim Filed Within 48 Hours
Call us after a storm and we're at your property the same day for the inspection. If we find damage, the claim is filed within 48 hours. No waiting weeks for a contractor to "get back to you." No sitting in a queue. Storm season moves fast and so do we - because the sooner the claim is filed, the sooner your roof is replaced.
What You Have To Do
Almost Nothing
This is where we're genuinely different from every other roofer in Chicagoland. At most roofing companies, you get an inspection and then YOU have to call your insurance company, YOU have to meet their adjuster on the roof, YOU have to argue about what's covered, YOU have to figure out supplements and depreciation. With Eagle Star, you make one phone call. We handle the inspection, the documentation, the filing, the adjuster meetings, the supplements, the build, and the depreciation recovery. Your effort: sign the paperwork and pick a shingle color.
Why Eagle Star - Not the Other 53 Roofers
There are more than 50 roofing contractors serving Chicagoland. Most of them will inspect your roof and hand you an estimate. Some of them will help you file a claim. A few of them might recommend a public adjuster - a separate company, with its own fee, that you have to find, vet, and coordinate with.
Eagle Star is the contractor that does all of it. Under one roof.
Licensed Roofing Contractor + Licensed Public Adjuster. Same company. Same team.
That means the person fighting your insurance claim and the crew building your roof are sitting at the same table. When the insurance adjuster misses a line item, we catch it. When a supplement needs to be filed, we file it with the exact measurements from the crew that's building the job. When the depreciation release needs to be tracked, we track it - because the same team that's managing your claim is managing your build.
Most roofers hand you off. We handle it.
That's not a tagline. It's a license. Verified by the State of Illinois.
What We Do
Everything the Storm Touched. One Team.
Roofing
Complete roofing systems using GAF, CertainTeed, and Owens Corning materials, backed by manufacturer warranties.
Siding
The damage you see first, fixed by the team that's already there - and almost always covered under the same claim.
Gutters
Seamless aluminum and steel gutters, included in your insurance claim when storm damage is the cause.
Storm and Insurance Restoration
The complete recovery - roof, exterior, and claim - under one roof. This is what Eagle Star was built for.
Public Adjusting
An insurance professional on YOUR side of the claim, licensed by the State of Illinois.
What This Feels Like From Your Side
The Outcomes We're Built to Deliver
Representative examples - customer names withheld for privacy. These reflect the outcomes our claims process is built to deliver.
"After a spring hailstorm, my insurance company denied my claim. They said the damage was 'cosmetic.' I was about to give up and pay out of pocket when I found Eagle Star. They re-inspected my roof, documented damage the first adjuster missed, and got my claim reopened and approved. My entire roof was replaced and I only paid my deductible. I still can't believe how much they fought for me."
A Crystal Lake homeowner
"Honestly, I was dreading the whole insurance process. I've heard the horror stories. But Eagle Star handled literally everything. They filed the claim, met the adjuster, dealt with the supplement, built the roof, and even handled the depreciation paperwork I didn't know existed. All I did was pick a shingle color. If I could give more than five stars, I would."
A Schaumburg homeowner
"Our insurance company's first estimate was thousands of dollars lower than what the work actually cost. Eagle Star submitted a supplement and recovered the difference. I had no idea you could even do that. They literally put thousands of dollars back in our pocket that we would have lost with any other roofer."
A McHenry County homeowner
"They were at our house the same day we called. The inspection was thorough - they showed us the damage on their tablet and explained everything. No pressure, no scare tactics, just honest information. We signed with them that day and our new roof was on within a few weeks. Professional from start to finish."
A Lake County homeowner
Credentials You Can Verify
Licensed. Certified. Accountable.
Licensed Public Adjuster - State of Illinois
Licensed by the Illinois Department of Insurance to represent homeowners in property claims.
Licensed Roofing Contractor - State of Illinois
Licensed by IDFPR under the Illinois Roofing Industry Licensing Act.
GAF Certified Contractor
Factory-trained and certified by GAF, North America's largest roofing manufacturer. Enhanced warranty eligibility.
CertainTeed Partner
Authorized installer of CertainTeed roofing systems with access to extended warranty programs.
Owens Corning Preferred Contractor
Recognized by Owens Corning for meeting their standards of quality installation and customer service.
BBB Accredited Business
Accredited by the Better Business Bureau. Committed to resolving customer concerns and maintaining trust.
Woman-Owned Business
Founded and led by Sol Gonzalez. Locally owned and operated in Crystal Lake, Illinois.
Looking for reviews? We'd rather show you real ones than invent a number. Search "Eagle Star Roofing Crystal Lake" on Google to see what homeowners say - and when your project is done, we'll ask you to add yours.
Free Homeowner Resource
The Storm Damage Claim Checklist: 12 Steps to Protect Your Home and Your Payout
Most Illinois homeowners have never filed a storm damage claim - and the insurance company is counting on that. This free checklist walks you through every step, from the first hail impact to the final depreciation check, so you don't miss a dollar your policy owes you. No email required.
Start Here
Get Your Free Inspection
Tell us where you are and what happened. We'll call you back - usually the same day - and schedule your free inspection. No cost, no obligation, no pressure.
Prefer to talk right now? Call (224) 490-3939.
Your free inspection request is in
Your free inspection request is in - we will call you, usually the same day. If your roof is leaking right now, call us at (224) 490-3939.